FAQ
Delivery
How much is delivery?
Delivery is free on every UK order.
How long will my order take?
Orders arrive in 7–14 working days. We'll email you a tracking link as soon as your order is on its way.
Do you deliver outside the UK?
We currently deliver to the UK only.
My order hasn't arrived. What should I do?
Check the tracking link in your dispatch email first. If it's been more than 10 working days since you ordered, send us a message with your order number and we'll look into it.
Returns
Can I return my order?
Yes. If you're not happy, contact us within 30 days of delivery and we'll arrange a return. Items need to be unused and in their original packaging. Full details are in our refund policy.
What if my keychain arrives damaged?
Send us a photo through the contact form with your order number and we'll send a replacement or refund you, whichever you prefer.
The keychain
Will it hold up on a full set of keys?
Yes. It's built for everyday carry, with a solid metal ring and clasp. The clasp opens so you can add or remove keys without a split ring.
How do I look after it?
Wipe it with a soft, dry cloth. Keep it away from household chemicals and perfume, which can dull the finish over time.
Which colourway should I choose?
Each one is named after a bezel watch collectors already know. If you own one of those watches, match it. If not, pick the colour you'd wear. The colourways page shows all six side by side.
Buying and gifting
Is there a discount when I buy two?
Yes. Add any two colourways to your bag and the pair discount is applied automatically at checkout. No code needed.
Does it make a good gift?
It's an easy gift for anyone into watches, cars or everyday carry. Buy two and keep one for yourself with the pair discount.
How can I pay?
All major debit and credit cards, plus the express options shown at checkout, such as Apple Pay and Shop Pay.
Is Bezelle connected to a watch brand?
No. Bezelle is an independent brand. Our colourways are inspired by watch culture and the nicknames collectors use, and we're not affiliated with any watchmaker.