Shipping policy

SHIPPING POLICY

ORDER PROCESSING

Orders are typically processed within 1–2 business days. You'll
receive a confirmation email once your order has been placed, and a
separate email with tracking information once it ships.

DELIVERY TIMES

UK orders: 7–14 business days from dispatch.

Delivery times are estimates, not guarantees. Factors like customs
processing, courier delays, or high demand periods (e.g. around
holidays) can occasionally extend these timeframes.

SHIPPING RATES

Free shipping: £0.00
Standard International £3.99

Exact rates and any current offers are shown at checkout before you
complete your order.

TRACKING

All orders are shipped with tracking. Once your order dispatches,
you'll receive a tracking link by email so you can follow its
progress.

INTERNATIONAL SHIPPING

[If you plan to ship outside the UK, add details here — countries
covered, rates, and delivery times. If UK-only for now, you can
state that clearly instead:]

At this time, we currently ship within the United Kingdom only.

CUSTOMS AND IMPORT DUTIES

For any international orders (if applicable), the recipient is
responsible for any customs duties, taxes, or import fees charged by
their country. These are not included in the order or shipping
price and are outside our control.

DELAYED OR MISSING ORDERS

If your order hasn't arrived within the estimated delivery window,
please check your tracking information first. If there's no update
or you believe your order is lost, contact us at
hello@bezelle.co.uk with your order number and we'll look into it.

INCORRECT ADDRESS

Please double-check your shipping address at checkout. We're unable
to redirect a package once it's dispatched, and we can't be
responsible for orders sent to an incorrect address provided at
checkout.

QUESTIONS

For anything shipping-related, contact us at alex.white711@hotmail.co.uk.